Services

Together we improve your capabilities to provide better, faster and cheaper services to your customers.

Step-by-step, we jointly elevate your organisational capabilities by

  • optimising your simple workflows (such as request management or release and deployment management).
  • gradually improving your more complicated practices (such as problem-solving or change control) through frequent incremental changes.
  • building capacities to deal with emerging processes (such as strategising or business relationship management) through joint practice, inspiration and nudging.

I guide, nudge, facilitate and even drive the process depending on your preferences, needs and resources.

My services are based on international best practices and standards, including ITIL, COBIT, SIAM, DevOps, TOGAF, IT4IT, ISO/IEC 27000 and ISO/IEC 20000 – but always with a pragmatic touch and focus on the outcome.

My expertise falls within seven areas of practice:

  • Governance of IT (Govern)
  • Information security (Protect)
  • IT strategy and planning (Plan)
  • IT operating models and architecture (Structure)
  • IT change, agility and transition (Change)
  • IT operation and support (Run)
  • IT problem solving (Solve)

Govern

Govern-min
Practice area

  • Consulting with Board of Directors and C-level management
  • Governance of enterprise IT

My certificates of relevance

  • Certified in Governance of Enterprise IT (CGEIT)
  • Certified Board member
  • Certified Chairperson
  • COBIT 2019 Foundation / Design & Implementation
  • ITIL 4 Managing Professional (MP)

Daily rate*

  • DKK 17,000 ex. VAT

Protect

Govern-min
Practice area

  • Information security management
  • Information security audit
  • Risk management
  • Regulatory compliance management (GxP, Sarbanes-Oxley, GDPR etc.)
  • Continuity management and disaster planning

My certificates of relevance

  • ISO/IEC 27001 Senior Lead Implementer
  • Certified Information Security Manager (CISM)
  • Certified Information Systems Security Professional (CISSP)
  • COBIT 2019 Foundation / Design & Implementation
  • DOI DevSecOps Engineering (DSOE)
  • Privacy and Data Protection Foundation (GDPR)
  • RESILIA Cyber Resilience Practitioner

Daily rate*

  • DKK 13,500 ex. VAT

Plan

Plan-min
Practice area

  • IT strategy
  • Service portfolio management
  • Business relationship management
  • Financial management for IT services
  • Service catalogue management
  • Service level management
  • Sourcing and supplier management
  • Maturity assessment and analysis
  • Tools acquisition and implementation

My certificates of relevance

  • ITIL Master
  • ITIL 4 Managing Professional (MP)
  • COBIT 2019 Foundation / Design & Implementation
  • ISO/IEC 20000 Consultant
  • TIPA Lead Assessor
  • PRINCE2 Practitioner

Daily rate*

  • DKK 15,000 ex. VAT

Structure

Structure-min
Practice area

  • Service integration and management (SIAM)
  • Service architecture
  • Configuration management
  • Operating models

My certificates of relevance

  • SIAM Foundation
  • IT4IT Foundation
  • TOGAF9 Certified
  • VeriSM Foundation

Daily rate*

  • DKK 15,000 ex. VAT

Change

Change-min
Practice area

  • Agile service management
  • Change management
  • Release and deployment management
  • Test management
  • DevOps
  • Nudging in IT organisations

My certificates of relevance

  • ITIL Master
  • ITIL 4 Managing Professional (MP)
  • LEAN IT Foundation
  • Scrum Inc. SCRUM Master
  • Scaled Agile SAFe Program Consultant
  • DOI DevOps / DASA DevOps Foundation

Daily rate*

  • DKK 13,500 ex. VAT

Run

Run-minPractice area

  • Service Desk
  • Request fulfilment
  • Identity and access management
  • Event monitoring and automation

My certificates of relevance

  • ITIL Master
  • ITIL 4 Managing Professional (MP)
  • LEAN IT

Daily rate*

  • DKK 13,500 ex. VAT

Solve

Solve-min
Practice area

  • Incident management
  • Problem resolution and management

My certificates of relevance

  • ITIL Master
  • ITIL 4 Managing Professional (MP)
  • Kepner-Tregoe Foundation

Daily rate*

  • DKK 13,500 ex. VAT

* 7.5 hours per day. The minimum chargeable unit is 0.5 days. A discount of 15% is granted for 8 days or more per month. No other discounts are given, be it referral fees, discounts to resellers etc. Rates do not include transportation and accommodation for activities outside Zealand, Denmark.